6 Blackstone Valley Place, Suite 307
Lincoln, RI 02865 Building #3
(401) 475-6116

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Questions to Ask About Hearing Aid Repairs

Broken Hearing Aid

Do you think that there is something wrong with your hearing aid? You have done the once over yourself, checking your hearing aid to make sure that the battery is new and working. Nevertheless, your hearing aid is still not working. It’s completely normal to be worried and anxious. Before reacting, take a breath and figure out how to best respond to the issue at hand.

There are many easy at home fixes, including checking the battery and cleaning the aid, but sometimes you have to make an appointment with an audiologist who can provide expertise in malfunctioning hearing aids.

Before your appointment, it is important to write down any questions you may have ahead of time. Questions include:

  • Cost. First and foremost you may want to discuss cost with your audiologist. Some hearing aid repairs are very cheap and cost effective. However, at the same time, some repairs cost a small fortune and it may be cheaper in the long run to purchase a new hearing aid. So talk with your audiologist before any major decisions are made.
  • What they are doing. Ask you audiologist what they are doing as they are testing and diagnosing the issue with you hearing aid. Some of the tests that they perform may be done in the office with your present and watching; however, some of the tests may be done in their back room. So be sure to ask what tests they have done in order to determine if and what the problem with you hearing aids may be. Being informed is important.
  • Why are they doing these tests? Ask them why they are performing specific tests. Some tests are done for very specific reasons, so while your hearing aid may be tested one way the next patients hearing aids may be tested another way. Once again information is important and knowing what and why it is happening is key to understanding what is wrong with your hearing aid.
  • What are they looking for? Ask what they are looking for. Get your audiologist to explain what they are looking for during each test that they perform and get them to explain to you the results that they find with your hearing aid. Once again knowledge is power. The more you know the more you can prevent in the future.
  • Why? Asking why in general is an important question. You want to know why this happened to you and your hearing aid in hopes that you can prevent this from happening again in the future. Prevention is important so if you can prevent the same occurrence from happening again in the future it will not only extend the life of your hearing aid but will also be easier on your pocketbook.